This week I was challenged with a completely deceptive error message during the installation of the Sametime Meeting Server. The error message claimed that
System Clocks are not synchronized within 5 minutes of one another, Please synchronize for federation.
Since I was working in a somewhat unreliable test environment I obviously believed in the message and dutifully compared the system times between the Sametime Systems Console server and the Sametime Meeting server. Without a lot of surprise the times were synchronised and the time zone settings didn’t cause any trouble either. This obviously didn’t help me in any shape or form hence I started to investigate the various log files created by the system.
Looking at the Deployment Manager’s System log I discovered an error, which was logged every time I tried to confirm the deployment plan for the Sametime Meeting Server:
[20/04/12 16:21:13:150 NZST] 00000065 exception W com.ibm.ws.wim.adapter.file.was.FileAdapter login CWWIM4512E The password match failed.
[20/04/12 16:21:13:151 NZST] 00000065 exception W com.ibm.ws.wim.adapter.file.was.FileAdapter login
com.ibm.websphere.wim.exception.PasswordCheckFailedException: CWWIM4512E The password match failed.
[20/04/12 16:21:13:153 NZST] 00000065 LTPAServerObj E SECJ0369E: Authentication failed when using LTPA. The exception is <null>.
This triggered my memory. We recently had to change the password for the local Websphere administrative user. Researching above error message I learned from Dave (Thanks!) that the local file registry could still hold the wrong password. The link in Dave’s post pointed me to the instructions on how to How to reset the administrator’s password in the file registry. While those instructions obviously aim for Websphere Portal they still helped me solve my issues with the Sametime Systems Console deployment manager.
After synchronising all the nodes and restarting the application servers, node agents and the deployment manager I managed to successfully deploy the Sametime Meeting Server.
How to reset the administrator’s password in the file registry